As summer months are finally here, pet owners need to be mindful of how the heat can impact their furry friends. Dogs, like humans, can suffer from heat exhaustion and heat stroke if they are not properly cared for in hot weather.

 To keep your pup cool and comfortable during the summer, here are some helpful tips to follow:

1. Provide ample shade and water: Make sure your dog has access to a shady spot where they can escape the sun's rays. Additionally, always have fresh, cool water available for your dog to drink to stay hydrated.

2. Limit outdoor exercise: During the hottest parts of the day, be mindful how hot tarmac and hard surface walking can be and how it can burn your dogs paws. Read more here from the Kennel Clubit is best to limit your dog's outdoor activities to prevent overheating. Opt for walks and playtime in the early morning or late evening when temperatures are cooler.

3. Never leave your dog in a hot car: A parked car can quickly become a furnace in hot weather, even with the windows cracked. Never leave your dog unattended in a car, as this can be a life-threatening situation.

4. Use cooling products: Consider purchasing a cooling mat collar or vest for your dog to help regulate their body temperature in hot weather. You can also freeze some treats or toys for your dog to enjoy on a hot day. Below is a cooling collar, to see more about this and other products click on the collar.

5. Watch for signs of overheating: Be mindful of your dog's behaviour and watch for signs of heat exhaustion, such as excessive panting, drooling, lethargy, or vomiting. If you suspect your dog is overheating, move them to a cooler area, offer water, and seek veterinary attention if necessary.

6. Groom your dog: Regular grooming can help keep your dog cool in the summer months. Consider bringing your dog to LKH Dog Grooming for a summer haircut or de-shed to remove excess fur that can trap heat.

7. Provide a kiddie pool or sprinkler: Some dogs love to splash and play in the water, so consider setting up a kiddie pool or sprinkler for them to cool off in on hot days. To see more about this and other products like this click on the pool. 

8: Keeping your dog cool at night: Provide access to fresh water: Make sure your dog has access to fresh, cool water at all times. Hydration is crucial in preventing overheating, so be sure to refill their water bowl regularly. Consider placing multiple water bowls in various locations, so your dog can easily stay hydrated throughout the night.Create a cool sleeping environment: Ensure your dog has a comfortable and cool sleeping environment. Place their bed in a well-ventilated area, away from direct sunlight and heat sources. Use a fan or air conditioning to help circulate cool air and keep the room temperature at a comfortable level. You can also open windows to allow for better airflow.

By following these tips, you can help keep your furry friend safe and comfortable during the hot summer months. Remember, it is important to be proactive in preventing heat-related illnesses in your dog to ensure they stay happy and healthy all summer long.

When it comes to the topic of dogs and their nail quicks, there is an interesting link between the length of a dog's nail and the length of its nail quicks. Nail quicks, also known as the quick or the “sensitive living tissue” at the base of a dog's nail, are responsible for supplying blood to the nail and providing nutrients to support nail growth. As a dog's nail grows longer, its nail quicks also tend to grow longer. This phenomenon can have several reasons and implications that are important to understand for the health and well-being of our furry friends.

As a Professional Dog Groomer, I am often asked if I can take dogs nails shorter than I have done when trimming their nails. I explain that the reason I haven't taken them any shorter is because the quick is likely to bleed and when this happens it causes discomfort for the dog. I advise little and often is better as this will gradually reduce the length of the quick as the longer the nail the longer the quick will grow.

The nail's length is that the quick needs to keep pace with the nail to provide proper nourishment and support. When a dog's nail grows longer, the quick must grow longer as well in order to reach the tip of the nail and continue to supply it with blood and nutrients. This ensures the nail remains healthy and strong, preventing it from becoming brittle, cracked, or prone to infections. In essence, the quick acts as a vital lifeline to the nail, ensuring its continued growth and maintenance.

Another reason for the correlation between a dog's nail length and the growth of its quicks is related to the dog's breed and genetics. Different breeds of dogs have varying rates of nail growth and quick length. Some breeds, such as those with thicker or faster-growing nails, may have correspondingly longer quicks to support their nail growth. Additionally, genetics play a role in determining the size and shape of a dog's nail quicks, which can influence how quickly they grow alongside the nail.

It is important for dog owners to pay attention to the length of their pet's nails and the growth of their quicks. Long nails can cause discomfort and pain for dogs, leading to issues such as reduced mobility, difficulty walking, and even potential injury. If a dog's nails are allowed to grow too long, the quicks may also become longer than desired, increasing the risk of accidentally cutting into the quick when trimming the nails. This can be painful for the dog and may result in bleeding and infection.

One of the key ways that regular walks help to keep a dog's nails in good condition is by naturally wearing them down. When a dog walks on hard surfaces such as concrete or pavement, the friction between their nails and the ground helps to slowly file them down. This natural process of wear and tear prevents the nails from becoming too long or sharp, which can be uncomfortable for the dog and potentially cause injury to themselves or their human family members.

Regular nail trimming is essential to maintain the health and comfort of a dog's paws. By keeping the nails at an appropriate length, owners can help prevent the quicks from growing excessively long and maintain proper nail health. It is important to use appropriate tools and techniques when trimming a dog's nails to avoid cutting into the quick and causing injury. If unsure, seeking guidance from a professional groomer or veterinarian can help ensure a safe and successful nail trimming experience for both the dog and the owner.

Understanding the relationship between nail length and quick growth can help dog owners take proper care of their pet's nails and prevent potential issues. By maintaining regular nail trimming and monitoring the length of the quicks, owners can ensure the comfort and well-being of their furry companions. 

Dog etiquette refers to the set of behaviors that are considered acceptable and respectful when interacting with dogs and their owners. It is essential for dog owners and non-owners alike to understand and practice dog etiquette to ensure a harmonious and safe environment for everyone.

First and foremost, it is crucial to ask for permission before approaching a dog, regardless of whether it is accompanied by its owner or not. Not all dogs are comfortable or friendly with strangers, so it is important to respect their boundaries. Approach the owner first and inquire if it is okay to interact with their dog. As a general rule of thumb, avoid approaching a dog that is on a leash without permission, as they may be reactive or in training.

Example: When interacting with a dog, there are several behaviours that should be followed. Always allow the dog to initiate contact by sniffing or approaching you. Avoid making sudden gestures or loud noises that may startle or intimidate the dog. It is also crucial not to offer food or treats to a dog without the owner's permission, as it may have dietary restrictions or training protocols. Respect the dog's personal space and avoid invading it unless explicitly invited to do so.

While walking or hiking in public spaces, it is important to leash your dog unless in designated off-leash areas. Even if your dog is friendly and well-behaved, others may not feel comfortable around unleashed dogs or may have their own reactive dogs in tow. When walking on a leash, always keep it short but not too tight, allowing your dog enough freedom to move comfortably while still maintaining control. Additionally, clean up after your dog and dispose of waste properly to contribute to a clean and hygienic environment for all.

When encountering other dogs during walks or outings, it is essential to observe and respect their body language. Not all dogs are sociable or enjoy interacting with unfamiliar dogs. If another dog seems fearful, aggressive, or its owner requests distance, give them ample space and avoid confrontation. Similarly, if your dog exhibits any signs of discomfort or aggression, it is your responsibility to remove them from the situation calmly and swiftly.

Lastly, it is important to note that dog etiquette also extends to respecting the property of others. Avoid allowing your dog to enter private yards, gardens, or homes without permission. Some individuals might be sensitive to allergies or have pets that are territorial, which can lead to unwanted conflicts or accidents. By respecting other people's properties, we foster a sense of consideration and maintain positive relationships within our communities.

Acceptable dog etiquette is essential for ensuring a safe and respectful environment for dogs, their owners, and non-owners. Asking for permission before approaching a dog, allowing the dog to initiate contact, respecting personal space, leashing dogs in public areas, cleaning up after them, and observing and respecting the behavior of other dogs are all key components. By adhering to these practices, we can promote positive experiences and interactions with dogs, creating a harmonious coexistence between canines and humans.

To teach these manners, owners can use positive reinforcement techniques such as treats, praise, and consistent training sessions. Consistency is key, and owners should be patient and persistent in teaching their dogs proper manners. Additionally, enrolling in obedience classes with LKH Dog Training or working with our professional trainer can provide guidance and support in teaching good etiquette to dogs.

We all love our dogs for their unwavering loyalty and affectionate nature, but have you ever wondered what happens when you leave the house and your furry friend is home alone? Many pet owners are curious to know how their dogs spend their time in solitude, imagining all sorts of adventures and mischief. While it might seem like an unsolvable mystery, recent studies and anecdotal evidence have shed light on what your dog really gets up to when you're not home. Dogs are individuals and all have different emotions, and behaviours that they will engage in during their alone time.

Some will see it as an opportunity for Exploration and Investigation:
When the house is devoid of human presence, dogs tend to embark on exploratory missions. They might wander from room to room, sniffing out interesting scents and investigating new corners. Exploring the environment not only satiates their curious nature but also helps satisfy their territorial instincts. Dogs may spend time examining objects that pique their interest, such as discarded household items or new toys they come across.

Others will enjoy Relaxation and Sleep:
While dogs are known for their playful, energetic nature, they also require ample rest and relaxation. When left home alone, they seize the opportunity to find their favourite cozy spots and indulge in some much-needed downtime. Dogs may choose to nap, stretch out on comfortable furniture, or retreat to their designated resting area. Sleep is vital for rejuvenation, energy conservation, and maintaining overall well-being.

Others will experience Separation Anxiety:
Not all dogs experience separation anxiety, but for those that do, being left alone can be distressing. Separation anxiety is a behavioural issue characterized by stress and restlessness when dogs are separated from their owners. Affected dogs may exhibit symptoms such as excessive barking, destructive behaviours, house soiling, or trying to escape confinement. Consequently, their time alone may be filled with heightened anxiety and feelings of abandonment.

Play and Entertainment: (Aff)
Boredom is a common challenge for dogs left home alone. Dogs often find creative and playful ways to occupy themselves during solitary moments. From tossing around toys to engaging in imaginary games, they may amuse themselves by creating their own fun. Some dogs even learn to play catch with themselves by bouncing a ball against walls or furniture. Access to interactive toys can offer mental stimulation and alleviate boredom while their humans are away.

Surveillance and Alertness: (Aff)
Dogs have an innate sense of loyalty and protective instincts, feeling responsible for their human family. Consequently, when you're not home, they assume the role of a security guard. Dogs may perch near windows or doors, intently surveying the surroundings for any unusual sights or sounds. This vigilance enhances their confidence and provides them with a sense of purpose, helping them feel more in control of their environment.

Conclusion:

It is fascinating to uncover the secret life of our furry companions. When left alone, dogs engage in a range of activities, from exploration and relaxation to combating separation anxiety. Each dog's experience during their alone time may vary based on factors such as breed, personality, and prior training. As responsible pet owners, it is crucial to ensure that our dogs have a stimulating environment, access to toys, and opportunities for mental and physical exercise. By understanding what our dogs truly do when we're not home, we can better cater to their needs and continue fostering a happy, healthy relationship with our beloved canines.

Indoor Camera's for dogs and other pets ! (Aff)

As a pet owner, the safety and well-being of our furry friends are always at the forefront of our minds. Whether it’s for peace of mind or to check in on them while we’re at work, visiting family, friends or out for a trip to the theatre or a meal,  indoor cameras have become an invaluable tool for pet owners. There are several reasons why pet owners should consider using an indoor camera to keep an eye on their beloved pets. First and foremost, the use of an indoor camera provides pet owners with a sense of security and peace of mind. With the ability to check in on our pets at any time, we can ensure that they are safe and comfortable while we are away. This is especially important for pet owners who work long hours or travel frequently, as it allows them to keep an eye on their pets and make sure they are doing well.

Additionally, indoor cameras can help pet owners monitor their pet’s behaviour and well-being. By having a constant view of their behaviours, pet owners can quickly notice any changes in behaviour or signs of distress. This can be especially crucial for older pets or those with medical conditions, as it allows pet owners to monitor their condition and seek help if necessary. 

We know that choosing the right camera is important. 

Below is our recommendation for the Blurams Pet Camera 2k With over 31,000 reviews and a 4.5 star rating, this product is an affordable good quality camera and is a recognised Amazon Choice (aff)The Blurams Pet Camera 2k (aff) 

Interactive Toys  (Aff)

Interactive toys are specifically designed to keep dogs entertained and mentally engaged, mimicking the kind of activities they would participate in if their owners were present. These toys offer a wide range of features and benefits that cater to different breeds, sizes, and energy levels. Let's take a closer look at how interactive toys can help our dogs when we are not home.

Interactive toys help combat boredom. (Aff) Dogs are naturally curious creatures and thrive on mental stimulation. When left alone for extended periods, they can become bored and resort to negative behaviours such as excessive barking, chewing furniture, or digging up the garden. Interactive toys keep them actively engaged, preventing boredom and its associated consequences. By presenting a challenge, these toys help keep their minds focused, reducing the likelihood of destructive behaviour.

Recall -Training your Dog 

A guide to provide information to dog owners who would like a better recall for their dogs Nikki Smith of LKH Training is passionate about dogs and their training and is available to help owners every step of the way. If you are unable to sign up for our training sessions here are some helpful tips you should know.  

Training equipment for dog recall training is an essential tool for ensuring that your dog can come back to you when called, even in exciting or distracting environments. Recall training is crucial for the safety and well-being of your dog, as well as for the peace of mind of its owners. When choosing the right training equipment for dog recall training, there are several options to consider, including long lines, training collars, and treats.

First and foremost, a long line lead is a critical piece of equipment for recall training. A long line provides the dog with the freedom to roam and explore while still being under the owner's control. It allows the owner to maintain physical control over the dog while still giving it the opportunity to respond to recall commands. A long line lead should be lightweight and strong, with a length that allows the dog to move freely but can be quickly reeled in if necessary.

When using training equipment for dog recall training, it is essential to remember that consistency and patience are key. Training takes time and effort, and progress may be slow at times. It is crucial to remain patient and persistent, using the training equipment in a positive and effective manner. Additionally, it is essential to practice recall training in various environments and situations to ensure that the dog responds reliably regardless of the circumstances.

Overall, training equipment for dog recall training is a valuable tool for ensuring that your dog can come back to you when called. Long line leads, and treats can all be used to aid in recall training, providing your dog with the freedom to roam while still being under control, using positive reinforcement will strengthen the recall command. With the right training equipment and a consistent approach, you can help ensure that your dog responds reliably to recall commands, promoting its safety and well-being.

Here are some recommendations for training your dog to improve recall. It is important these items are used in the correct and well managed way ensure that your dog learns what it is you are asking of them. Training a dog can be a rewarding experience for both the owner and the pet. It not only helps in creating a strong bond between the two, but also ensures good behaviour and obedience. One useful tool in dog training is the Total Pet training lead (aff) for dogs. This lead offers a great opportunity to begin training your dog effectively and efficiently. In this essay, we will discuss the steps on how to begin training your dog using the Total Pet training lead. (aff)

We recommend the 5 metre (16ft) lead for smaller dogs and the 10metre (32ft) lead for larger dogs.It is important you should always be aware of other dog walkers and be sure to begin calling your dog towards you so the lead is shorter when around other dogs and people ! The first step in training your dog is understanding the purpose and benefits of the training lead. The Total Pet training lead is a long leash that allows you to have control over your dog while still giving them freedom to explore their surroundings. It is made from durable materials to ensure the safety of your pet. The lead provides a perfect training tool for teaching commands, such as heal and recall. LKH Dog Training can help if your require assistance to ensure the early training is implemented in the correct way to deliver the results you are looking for.  Contact us here

Protastic Shock Absorber  & Why it is Recommended 

We recommend a shock absorber be used together with the training lead and this is why:-The problem.When using a training dog lead, sudden pulls or lunges from your dog can cause a shock that travels directly to their neck. This can cause the dog harm, it can also wrench your arm. This can result in pain and discomfort to the dog, even a risk of your dog breaking it's neck. Additionally, a strong pull from your dog may even result in you losing control of the lead, putting both your dog and others in potential danger.

The Solution The Protastic Lead Extension Shock Absorber (aff) provides a unique solution to the aforementioned problems. It is designed to absorb and distribute the shock waves produced by a dog's sudden movements. This innovative extension attaches to any dog lead, adding an extra layer protection for both you and your dog.

The Benefits Enhanced Comfort: The Protastic Lead Extension Shock Absorber significantly reduces the amount of force transferred to your arm when your dog pulls, resulting in a more comfortable walking experience. By absorbing the shock, the impact is dispersed throughout the length of the extension, minimizing strain on your arm and wrist. 3.2 Injury Prevention: Regularly walking a strong or energetic dog can put pressure on your joints, increasing the risk of injury over time. By effectively absorbing the shock waves, this extension reduces the strain on your body, preventing potential long-term injuries. Improved Control: The shock-absorbing mechanism present in the Protastic Lead Extension (aff) allows for improved control while walking your dog. This feature prevents sudden jolts and decreases the chances of losing grip on the lead. With enhanced control, you can confidently guide your dog without fearing any mishaps. Versatility: This extension is designed to be universally compatible, meaning it can be attached to any dog lead. Whether you have a retractable lead or a traditional leash, the Protastic Lead Extension Shock Absorber adapts seamlessly, ensuring that all pet owners can benefit from its features.  it is up to you to teach your dog that he/she can go off and sniff, have a steady play and introduce recall using this training equipment in the correct way to ensure your dog is safe.  

Rabitgoo Dog Harness  

If you have a strong or high flight dog, it is advisable to use both of the above  and clip the shock absorber to the harness The Rabitgoo harness   (aff) is made from high-quality materials that are not only durable but also comfortable for the dog. The straps are made from breathable mesh fabric, which ensures adequate airflow and prevents sweating or irritation. The adjustable straps with quick-release buckles make it easy to put on and take off the harness, without causing any discomfort to the dog. What makes the Rabbitgoo No Pull Dog Harness even more appealing is its versatility. It is designed to fit dogs of various sizes and breeds, with the adjustable straps ensuring a snug and secure fit. Additionally, the reflective strips on the harness enhance visibility in low-light conditions, making it safer for walks during the early morning or evening hours.  

Grooming is a crucial aspect of pet care, especially when it comes to our furry friends. Dogs, being the loyal and loving companions that they are, deserve and require regular grooming for various reasons. Grooming goes beyond just the physical appearance of the dog and extends to its overall health and well-being. Therefore, in this article we will discuss the importance of grooming dogs and how it positively impacts their hygiene, comfort, and overall health.

Firstly, grooming ensures that a dog’s hygiene is maintained at an optimal level. Dogs are highly active animals that love exploring the outdoors, rolling around in the grass, dirt, and even mud. As a result, their coats can accumulate dirt, debris, twigs, and parasites such as fleas and ticks. Regular grooming helps to remove such debris and unwanted critters from their coats, preventing skin irritations, infections, and diseases. It also helps in preventing odours that can build up on a dog’s coat, which can be unpleasant both for the dog and its human companions. 

Regular grooming helps to prevent matting and tangling of a dog’s fur. Many dog breeds have long and curly hair that is prone to knotting and tangling, especially in hard-to-reach areas like around the ears or under the tail.  If left unattended, these tangles can be very painful for the dog and can even restrict their movement. 

Regular brushing and combing can remove these tangles and prevent painful matting, enhancing the dog's comfort and reducing the risk of injury or skin problems caused by these knots. In addition, regular grooming sessions serve as an opportunity to give our furry friends a thorough check-up.

During your dogs grooming sessions is an opportunity for your professional groomer and you to examine dogs’ skin, paws, ears, and teeth for any signs of infection, injuries, or abnormal growths. 

Identifying these issues at an early stage allows for prompt treatment, preventing more serious health complications and ensuring the overall well-being of our canine companions. Moreover, grooming promotes bonding between dogs and their owners. 

The physical contact, gentle strokes, and soothing voice used during grooming help create a positive and trusting relationship. Dogs learn to associate grooming sessions with love and care, making them more cooperative and relaxed during the process. This bonding experience, combined with the pleasure derived from a clean and healthy coat, contributes to the mental and emotional well-being of the dog, fostering a harmonious and affectionate relationship with its owner.

At LKH Grooming in Mildenhall Suffolk  you can be assured that your dog is in good hands and will enjoy a gentle calming grooming session .  Contact us for more information here

Though Risks are low in the UK, and no known reported cases in our area, Alabama Rot is a seasonal risk to dogs during winter through to the spring, although the risk is low, to reduce the risks to your beloved dogs it is recommended washing off all mud following a wet and muddy walk, especially through woodland. See the link below for information from the RSPCA Keeping your dogs shorter in the winter helps with those muddy wet days and with the rinsing off after their walks. Appointments available at LKH Dog Grooming at our Mildenhall Salon (parking outside for drop off and collection) https://www.rspca.org.uk/adviceand.../diseases/alabamarot... 

Do you feel maybe your dog requires more stimulation sometimes or do you just need somewhere you feel comfortable leaving your dog when you need to go to work  I recommend you take a look at Use our Doggy Day Care Centre to avoid boredom and unwanted behaviour, as often or as little as you need. It is a fantastic way for your dogs to socialise and learning the language of dogs will set them up with great social skills, they also get the stimulation they need and make new doggy friends! Mischief Doggy Day Care centre in Mildenhall https://www.mischiefdogservices.co.uk/

Regular brushing/combing helps prevent your dogs coat from becoming matted 

It is important to keep your dogs fur in the best possible condition through regular grooming, even if you have your dog professionally groomed on a regular bases they still require grooming from their owner in between appointments

If the coat begins to become matted, the longer the mats are left the more difficult it is to get them out of the coat. They can become tight to the skin and become painful. If you notice this is happening it is best to book an appointment with a professional groomer, such as LKH Home Dog Grooming . It is likely they will need to use their professional grooming tools to remove the mats and may result in your dogs fur being taken short.  The fur will need regular grooming as the fur begins to regrow 

Regular brushing keeps dogs cooler and especially helps dogs with thick undercoats as dogs with undercoats should avoid any fur impacted against the skin to help with airflow and keeping cool it also helps reduce shedding as regular grooming will remove the loose undercoat 

Regular brushing also provides an opportunity to spot anything unusual on your dogs skin, such as lumps, sores or ticks. It also helps keep your dogs coat healthy and in good condition as brushing/combing helps distribute natural oils throughout their coat helping to keep the coat shiny 

It is recommended that dogs that don't moult be professional groomed such as cockapoos, poodles, bichon Frise,  are professionally groomed and trimmed every 6 - 8 weeks

Other breed such a spaniels it is recommended every 8 - 12 weeks dependant on coat .

It is very important that the fur on your dogs feet especially spaniels feet is kept short especially in between the toes and the pads, this helps reduce the risk of grass seeds getting under the skin. Grass seeds are a common problem over the summer months and can get into their ears and eyes as well as their paws. It is important that you check your dog over if they have ventured into long grass at any point of the duration of their walk. 

If your dog is shaking their head this could be a sign that a grass seed has gone into the ear, or if they are licking their paws it could be that one is stuck between their toes. You should check immediately, if you can see the grass seed you should try to remove by pulling it out.  If the area is inflamed and you are not able to see the grass seed and your dogs ear or foot is inflamed you should take to the vet to ask for it to be removed

For routine brushing, start with a metal comb and gently comb through your dog's coat. If there are any spots where the comb can't easily go through the fur, use robust slicker brush and use a line brushing technique to work through those areas being careful not to scratch the dogs skin 

For more information on how to look after your dogs coat or to book an appointment for Nikki from LKH-Home Dog grooming don't hesitate to get in touch at lkh-doggrooming@outlook.com covering a 15 mile radius of Lakenheath Suffolk

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Here at LKH Dog Training we believe in positive reinforcement which means never punishing a dog for bad behaviour or failing to deliver what you are asking them to do. 

Struggling with Recall, here at LKH training we highly recommend these durable Tug-E-Nuff toys to make their return to you more interesting and exciting- Keep these toys with you and use as a reward when your dog your dog has responded to your recall 

Tug-E-Nuff toys are durable and come in a variety of lengths and sizes providing choices for owners to make to suit the breed of dog they have you can see the variety they offer here  

We’re proud to say we’ve just become a Tug-E-Nuff Partner. That means we can offer our followers and students 10% off! Just enter our exclusive code LKHHOMEDOGGROOMING at checkout.

Is your dog nervous in new situations? Do they struggle with shyness? Your dog’s confidence is the key to successful training - and to a happy, active life together. Playing tug with a highly-engaging training toy is proven to help owners like you build a stronger-than-ever bond with their dog, while also boosting confidence.

If you have a nervous dog any form of punishment can shatter their confidence and they can become withdrawn and anxious. I believe that positive reinforcement by rewarding the behaviours you have asked for with a game of tug or treats will build your dogs confidence and understanding of what is wanted from them.

This post contains affiliate links from Tug-E-Nuff . If you use them, I might be rewarded credit or a commission of the sale. Please note that I only recommend tools that I personally use and love and I always have my readers' best interest at heart.