Terms & Conditions
By arranging an appointment for your dog to be groomed, you are accepting the Services of LKH Home Dog Grooming and its team, the Client is deemed to have accepted these Terms and Conditions.
Health & Behaviour
- The Client has explicitly confirmed that they have made full and frank disclosure of any characteristic, trait of behavioral or medical history that might make their dog unsuitable for our home dog grooming service. Please disclose when booking an appointment if your dog shows aggression, nervousness or any medical condition. Please contact us if you are not sure if this service is suitable for your dog.
- Should the Client’s puppy or dog be deemed to be unsuitable for home dog grooming LKH Home Dog Grooming reserves the right to cancel the booking indefinitely, with immediate effect.
- The Client takes full responsibility to disclose their dog/s behaviour’s or medical issues prior to the appointment.
- The Client agrees to ensure that their dog/s will be kept up to date on all vaccinations, de-worming and de-fleaing.
- If fleas, ticks or lice are noticed on the Client’s dog, the Client will receive immediate communication to seek advice from their vet
- In any situation where there is some risk of the transferal of infectious diseases, including kennel cough The client will disclose to LKH Home Dog Grooming prior to their dogs appointment and the appointment will be cancelled and re-scheduled upon recovery and is no longer transferable.
- The Client agrees that LKH Home Dog Grooming or it’s operatives cannot be held liable for accident, death or injury to their dog during their appointment due to health issues or undisclosed conditions or behavioral traits.
Payment, Bookings & Cancellation
- Payment is required on the day of your dogs appointment either cash or Bank transfer
- We require a minimum of 48 hours cancellation notice. For cancellations within less than 48 hours a cancellation fee of, the full rate will be charged.
- Whilst we strive to avoid changes and cancellations of your appointments, LKH Home Dog Grooming reserves the right to cancel or change an appointment at any time by notice with immediate effect. Your appointment will be rescheduled at the next available opportunity,
- The preferred method of payment is Cash or Bank Transfer and is required on the day of your dogs appointment
- If the Client fails to make any payment due to LKH Home Dog Grooming by the due date for payment, then the Client shall pay interest on the overdue amount at the rate of 8% per cent per annum above Barclays Bank Plc’s base rate from time to time. Such interest shall accrue daily from the due date until the actual payment of the overdue amount, whether before or after judgement. The Client shall pay the interest together with the overdue amount plus all additional administrative, debt collection costs and legal fees incurred.
- The Client shall pay all amounts due in full without any set-off, counterclaim, deduction or withholding (except for any deduction or withholding required by law). LKG Home Dog Grooming may at any time, without limiting its other rights or remedies, set off any amount owing to it by the Client against any amount payable by LKH Home Dog Grooming to the Client.
Limitation of Liability
- The Client takes responsibility for any costs which may be incurred, by either veterinary or other, as a result of any damage, accident, sickness or death caused to or by their dog and will pay any such costs or expenses on demand.
- Nothing in the Contract shall limit or exclude LKH Home Dog Grooming liability for:
a. death or personal injury to a human being caused by its negligence, or the negligence of its employees, agents or subcontractors; fraud or fraudulent misrepresentation; or breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession) or any other liability which cannot be limited or excluded by applicable law.
- Subject to Limitation of Liability: Clause 2, LKH Home Dog grooming shall not be liable to the Client, whether in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising under or in connection with the Contract for:
a. loss of profits;
b. loss of sales or business;
c. loss of agreements or contracts;
d. loss of anticipated savings;
e. loss of damage to goodwill; and
f. any indirect or consequential loss
- Force Majeure. Neither party shall be in breach of this Contract nor liable for delay in performing, or failure to perform, any of its obligations under this Contract if such delay or failure results from events, circumstances or causes beyond its reasonable control.
Additional Clauses
- Entire Agreement
a. This agreement constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.
b. Each party agrees that it shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this agreement. Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this agreement.
- Variation.
No variation of the Contract shall be effective unless it is in writing and notified or accepted by LKH Home Dog Grooming (or its appointed director(s)).
- Waiver.
A waiver of any right or remedy is only effective if given in writing and shall not be deemed a waiver of any subsequent breach or default. A delay or failure to exercise, or the single or partial exercise of, any right or remedy shall not:
a. waive that or any other right or remedy; or
b. prevent or restrict the further exercise of that or any other right or remedy.
- Severance.
If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of the Contract.
- Notices.
a. Any notice or other communication given to a party under or in connection with the Services shall be in writing, addressed to that party at its registered office or such other address as that party may have specified to the other party in writing in accordance with this clause, and shall be delivered personally, or sent by pre-paid first class post or other next working day delivery service, commercial courier, fax or email to the correct addressed email address if sent delivered-read (so email delivery and receipt can be acknowledged).
b. A notice or other communication shall be deemed to have been received: if delivered personally, when left at the Client’s address provided by him/her; if sent by pre-paid first class post or other next working day delivery service to the same address, at 9.00 am on the second business day after posting; if delivered by commercial courier, on the date and at the time that the courier’s delivery receipt is signed; or, if sent by fax or email one business day after transmission
c. The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.
- Third parties.
No one other than a party to the Contract shall have any right to enforce any of its terms.
- Governing law.
The Contract and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales.
- Jurisdiction.
Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the Contract or its subject matter or formation.